LabArchives – FAQ

For all Users

How much data storage space do I get?

Currently, each LabArchives account is allocated 100gb of storage by default, however if additional space is needed, we can contact the vendor and have it increased.   The vendor will increase the space in increments of 100gb at a time.

How do I configure my mobile device to use LabArchives with my Cornell NetID?

After you have installed the mobile app on your phone, follow these instructions to configure LabArchives with Cornell NetID.

  1. From a browser on the mobile device, log into your LabArchives account on the website via NetID and password.
  2. Select “LA App Authentication” under the “User Management” menu
  3. A “Password token for external applications” screen will appear. The token can be used in lieu of a password to log into the account from the mobile app. However, keep in mind there is a time limit for this token when it can be used (which is one hour). But if the token expires, a new one can always be generated.

Once you go through this procedure for each external module or application, the authentication credentials will be stored and you will not have to enter in a new token each time, IF THE AUTOLOGIN SETTING FOR THE APP IS TURNED ON. If Autologin is not turned on, a new password token will have to be retrieved and used each time.

For more information on LabArchive mobile Versions, go here.

For Instructors

Where can I get support for myself and my students?
Vendor documentation is available here.  For local support, email Academic Technologies at acadtech@cornell.edu.

Are TAs or other instructors able to access students’ notebooks?
Yes – visit this page for instructions on giving access to TAs and other instructors.

Is there any feedback mechanism for my students’ notebooks?
Yes, instructors are able to provide feedback on their students’ notebooks via the comment feature.

For Researchers

Where will my data be stored?
The LabArchives data is securely housed in US-based LabArchives servers. More information on LabArchives security can be found here.

Does this ELN offer electronic signatures?
Yes, and once signed, those pages are no longer editable. LabArchives is also 21 CFR Part 11 compliant. More information can be found here.

Will I be able to use LabArchives with collaborators outside my lab?
Yes, there are several options that will allow you to use LabArchives with collaborators outside your lab, and levels of access, from read-only to full editing privileges can be set for all users. More information can be found here, or by contacting Academic Technologies at acadtech@cornell.edu

Support

For immediate support:

acadtech@cornell.edu

607 255 9760 (M-F, 9a - 5p ET)

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